Privacy Policy – PureGrains
At PureGrains, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.
Information We Collect
When you use our website, we may collect:
- Full Name
- Email Address
- Phone Number
- Delivery Address
- Billing Information
- Order History
- Payment Information (processed securely through payment providers)
- Device and browsing information through cookies
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate regarding your purchase
- Provide customer support
- Improve our products and services
- Send promotional offers (only if you opt in)
- Prevent fraud and maintain website security
Payment Security
PureGrains does not store your debit or credit card details. Payments are processed securely through trusted payment gateways.
Cookies
We use cookies to:
- Improve website performance
- Remember shopping cart items
- Enhance user experience
- Analyze website traffic
You may disable cookies in your browser, although some website features may not function properly.
Information Sharing
We never sell or rent your personal information.
We may share limited information with:
- Delivery partners
- Payment gateways
- Government authorities when legally required
Data Protection
We implement industry-standard security measures to protect customer information against unauthorized access, misuse, or disclosure.
Your Rights
You may request to:
- View your personal information
- Correct inaccurate information
- Delete your account (where legally permitted)
- Opt out of marketing communications
Changes to this Policy
PureGrains reserves the right to update this Privacy Policy at any time. Updates will be published on this page.